Home » FAQ


1. Is your wax for wholesale or personal purchase?

It is for wholesale. All of our waxes are quality raw material for other application like candle making, cosmetics, food additive,etc.

2.How to purchase your products?

You can leave message on any page of our website or consult our online customer service. You also can contact us by whatsapp or email. Our whatsapp:+86 13783679364 and our email: ffaith@ffaith-group.com. We will reply you in the first time.

3. Are your paraffin wax is qualified?

We are the first-agent of PetroChina and Sinopec. We are now one of the largest wholesale supplier and manufacturer of paraffin wax and other kinds of waxes like special wax, vegetable wax and animal wax.

4. Which kinds of waxes do you have?

We have petroleum wax, vegetable wax, animal wax, synthetic wax and many other waxes for specific use. You can search it directly on our website to find what you want. View product list:http://www.paraffinwaxchina.com/products.

5. What is the difference when comparing soy and paraffin waxes?

One major distinction between waxes is where they were derived (what they are made of). Paraffin wax is refined from quality crude oil.Soy wax is a natural vegetable wax made of the hydrogenated soybean oil.

6. Does wax have a shelf life?

Wax will last almost indefinitely if it is kept in a room temperature environment and if it is kept from getting dirty or dusty.

7. Which kinds of paraffin waxes do you have?

We have crude paraffin wax, semi-refined paraffin wax and fully refined parafifin wax. And we have different specifications: like 52#,54#,56#,58#,60#,62#,64#,70#,72#,80# and so on. View details at http://www.paraffinwaxchina.com/refined-paraffin-wax.html

8. Which kinds of petroleum waxes do you have?

We have paraffin wax, microcrystalline wax, vaseline, ceresin wax, chlorinated paraffin wax, mineral oil.

9.Are you a trade company or a manufacturer?

Our company is a leading manufacturer and exporter of wax . We have been in this line for more than 10years, and our products has been selling to many countries world around.

10.What's the delivery time ?

Deposit received 10-15 days of delivery.

11. What documents can we supply?

Commercial Invoice, Packing List, Certificate of analysis, Certificate of Origin (FORM E), Health Certificate issued by CIQ with embassy legalized, Bill of Loading, REACH etc.

The documents will be sent by Express within 24 hours against your full payment.

12.Can you produce according to the samples?

We can ensure you the sample is matching the order.

Contact us

If you are interested in our paraffin wax or have any suggestions about our Machinery, please feel free to leave a message or sent email to us, we will answer your questions asap and respect your privacy. Thanks for your support.

Learn More